Pinecone Research has long been considered one of the best survey sites for earning extra cash. However, recent feedback suggests it’s becoming less reliable and rewarding.
This review will examine what Pinecone Research provides, common issues, and whether it’s still worth your time.
What is Pinecone Research?
Pinecone Research, operated by Nielsen, is an online survey site that pays users around $3 per survey and offers rewards in cash or gift cards.
While it once had a strong reputation, recent reviews indicate its reliability may have declined.
Pinecone Research Complaints
In recent years, many Pinecone Research users, both new and long-time members, have shared negative experiences. A frequent complaint is being disqualified from surveys after answering several questions, especially after providing household or demographic details, leading to frustration.
Some users reported finishing surveys only to find out they were closed, resulting in no payment. Others experienced technical glitches that prevented them from receiving rewards, with customer service often unresponsive, leaving users feeling ignored.
Additionally, some users noticed a drop in survey payouts, with rewards decreasing from $3 to $1, even for lengthy surveys. This, along with difficulties qualifying for surveys, has led many to question whether Pinecone is still worthwhile.
Concerns about transparency have also been raised. One user called Pinecone a “complete scam,” citing frequent survey crashes and unhelpful customer service. The cash-out threshold was quietly raised from $3 to $10, which many felt was unfair.
Long-time members have noticed a decline in the platform’s quality, describing it as outdated and glitchy. Some users were even removed from the platform without warning, losing access to their earned points. One six-year member reported her account was closed without notice, with no help from customer service.
What I Don’t Like about Pinecone Research Platform
Once a top survey site, Pinecone Research now faces criticism for technical issues, reduced payments, and poor customer support. While it’s still possible to earn money, many users find the process frustrating.
A major complaint is being disqualified after investing time in a survey, along with the drop in rewards from $3 to $1, which makes people question if it’s worth the effort.
Frequent technical glitches preventing users from getting paid, combined with unresponsive customer service, only add to the dissatisfaction.
For those looking to make extra money from surveys, Pinecone may no longer be the best choice, as there are likely better options available with fewer hassles.
Do This If You’ve Been Scammed
If you suspect Pinecone or a similar site scammed you, take these steps to protect yourself:
- Keep records of all emails and survey results.
- Contact customer service, and if they’re unresponsive, file a complaint with the Better Business Bureau or a consumer protection agency.
- Watch for unusual activity if you shared sensitive information, and consider asking your bank for fraud protection.
Acting quickly can help safeguard your personal information and address potential issues.
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