Do you want to shop from Soulmaty? Are you skeptical and want to find out if it a scam or legit Store? Well, you’re just at the right place, This review on Soulmaty.com would expose all there is to know about the store.
Soulmaty Reviews
Soulmaty located at Soulmaty.com is a website that should be avoided. It is a store is selling various Customised Tshirts, etc. After conducting thorough research and assessing numerous customer complaints, it is clear that this website is nothing more than a scam designed to deceive unsuspecting shoppers. Here are some reasons why customers should not shop from Soulmaty
Reasons Why You Should Not Shop With Soulmaty
Unbelievably Low Prices/
Soulmaty lures in potential customers with prices that seem too good to be true. They offer products at a fraction of their market value, which should immediately raise red flags. In reality, these enticing deals are a common tactic employed by scam websites to attract victims.
Website Creation
The Soulmaty.com website was registered April 2024, but it expires soon April 2025. This shows that it is an easily disposable website, as such not trustworthy.
No Contact Information
A trustworthy online store should provide clear and accessible contact information, including a physical address, phone number, and email address. Soulmaty on the other hand has hidden its address. This is a Huge Red Flag.
Non Existent Customer Service
Numerous reports indicate that Soulmaty customer service is virtually non-existent. Customers who have attempted to contact the company regarding missing orders, defective products, or refund requests have been met with silence or automated responses. This disregard for customer concerns is a clear indicator of the website’s fraudulent nature.
Fake Product Images and Descriptions:
Soulmaty often uses stock images and misleading product descriptions to make their merchandise appear more appealing than it actually is. Customers who receive their orders are often disappointed to find that the products bear little resemblance to what was advertised and are of extremely low quality..
Delayed or Non-Delivery:
Many customers have reported lengthy delays in receiving their orders, while some have never received their items at all. Soulmaty may provide tracking information that is either fake or leads to a dead end, leaving customers in the dark about the status of their purchases.
Unsecure Payment Methods:
Soulmaty payment methods lack the necessary encryption and security measures to protect customers’ sensitive financial information. This puts shoppers at risk of identity theft and unauthorized transactions.
Negative Reviews
A quick online search reveals a multitude of negative reviews and ratings from customers who have fallen victim to Soulmaty fraudulent practices. These accounts detail experiences of scams, lost money, and disappointing products. They also continue charging customers.
Some customers had this to say about Soulmaty:
I’ve never recieved my package after 2+ months. Soulmaty says “the package has been destroyed” by the carrier. While the carrier says it was send back to the company. Now i i have to pay extra to still get the package. Would not recommend to buy your clothes here. Still in discussion how to fix this problem and really want my money back, but they won’t help and keep saying that either i pay the fee or just let it slip and take the loss. Really weird because i never recieved anything.
Kayne
Is Soulmaty A Scam Store
From the foregoing, it is quite clear that Soulmaty.com is not a trustworthy store, Customers should tread with caution before shopping.
What To Do If You Have Been Scammed
If you have been scammed by an online store, it’s essential to take immediate action to minimize further damage and increase the chances of resolving the issue. Here are the steps to follow:
Contact the Online Store:
The first step is to try to resolve the issue directly with the online store. Look for contact information on their website, such as a customer support email or phone number, and reach out to them. Explain the situation, including details of the transaction, the product or service you purchased, and any issues or discrepancies.
Gather Evidence:
Document all communication with the online store, including screenshots, emails, order confirmations, and receipts. This evidence will be crucial if you need to escalate the matter or dispute the charge with your payment provider.
Check Your Payment Method:
Depending on how you paid for the purchase (credit card, debit card, PayPal, etc.), contact your payment provider and inform them of the situation. They may be able to help you initiate a chargeback or dispute the transaction
Review the Online Store’s Policies:
Familiarize yourself with the online store’s return, refund, and dispute resolution policies. Some stores may have a specific process for handling issues and providing refunds.
Report the Scam;
Report the scam to relevant authorities and organizations. This includes:
- Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
- Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
- Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.
Monitor Your Accounts:
Keep a close eye on your bank and credit card statements for any unauthorized or suspicious transactions. Report them to your financial institution immediately.
Change Your Passwords:
If you created an account on the scam website, change your passwords for that account and any other accounts where you used similar login credentials.
Educate Yourself:
Use this experience as a learning opportunity. Be more cautious when shopping online and always verify the legitimacy of online stores before making a purchase. Look for reviews, check for trust seals, and ensure the website uses secure, encrypted connections (https://).
Remember that it may not always be possible to recover your money, but by taking these steps, you increase your chances of resolving the issue and preventing future scams. Additionally, always trust your instincts and be cautious when dealing with unfamiliar online stores or offers that seem too good to be true.
Conclusion
Soulmaty.com should be avoided at all costs. It is a scam store just like Sopula that we reviewed earlier. Their deceptive practices, nonexistent customer support, and inability to deliver on their promises make it abundantly clear that this website is a scam. To protect your hard-earned money and personal information ,it’s essential to steer clear of Soulmaty and opt for reputable and trustworthy online retailers instead.